Gartner Peer Insights 
'Voice of the Customer' Report

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‘Voice of the Customer’: Secure Web Gateways Report

Cisco has been named in the first ever Gartner ‘Voice of the Customer’ report for the Secure Web Gateways (SWG) market for Cisco Umbrella.

Gartner Peer Insights is a peer review and ratings platform designed for enterprise software and services decision makers. This document synthesizes Gartner Peer Insights’ content in the SWG market for 2018.

Gartner states that "this peer perspective along with the individual detailed reviews, is complementary to expert research and should play a key role in the customer buying process."

This report includes:

  • SWG Peer Reviews and Ratings
  • Vendor comparisons
  • Reviewer demographic

Explore reviews for Cisco Umbrella and other SWG products by the IT professionals who use them with the Gartner ‘Voice of the Customer’ report.

Cisco was also named a January 2019 Gartner Peer Insights Customers’ Choice for Secure Web Gateways.


Source: Gartner, Gartner Peer Insights ‘Voice of the Customer’: Secure Web Gateways, Peer Contributors, March 7, 2019.

Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.